Payment & Shipping


We offer the following payment methods:

VISAMastercardpaypalJCBDiners Club

If you book via our service center (by telephone, by e-mail or by contact form) you can also pay by bank transfer.


The online booking of your tickets will not incur any shipping costs. You will receive your ordered tickets as a download once you have placed your booking. Also you will receive them by e-mail (PDF file). We ask you to bring a printout of these tickets with you on your day of visit or to show the on a mobile device.

Shipping costs for goods within Germany: 6,50 EUR (parcel of max. 5kg).

Goods (e.g. publications, merchandise) will only be shipped nationally.

We do not offer shipping to PO boxes.